 
MANAGEMENT OF INTERNATIONAL TRADE SERVICES |
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COURSES |
HOURS |
ECTS |
SKILLS / ABILITIES |
Integrated Evaluations |
Final Certification |
|
Marketing and customer relationship management |
50 |
5 |
Studying markets related to corporate strategy Supervising and monitoring sales and customer relationship with the specific context of each European country |
2 projects 1 case study |
Case Study in English 'A Day At The Office' + Internship report and personal project from the hosting company context. |
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Information technology and Communication |
30 |
3 |
Setting up electronic communication tools |
3 projects |
|
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Organising the customer relationship information system |
1 project |
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Quality Assurance Management |
20+ |
2 |
Understanding and participating to quality assurance management |
1 case study |
|
|
European Business Law |
30 |
2 |
Using international legal documents in coordination with a business lawyer |
1 case study |
|
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European Studies |
50 on line courses 50 tutorials lecturer |
10 |
Collecting and using data on European institutions' economic policies for a long term company strategy |
1 case study |
|
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Intercultural approach |
20 on line courses
20 tutorials lecturer |
3 |
Taking the intercultural dimension into account in a professional environment |
3 projects |
|
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Business English |
50 + conf* |
5 |
Communicating in a business context |
Professional situations |
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German or Spanish for Business |
50 + conf* |
5 |
Communicating in a business context |
Professional situations |
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Internship in a company abroad |
13 weeks |
25 |
Participating in all aspects of the company life and working on company projects in the fields of marketing, quality assurance management, business law or information technologies. |
Following up via e-learning platforms & live communication tools |
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Courses
